We want to give you some key information about how we are committed to protecting the security and privacy of your personal data.

By the term „ClickMedia websites” we mean any web page (website, landing page, etc.) owned, managed or under the ClickMedia umbrella. For example: https://clickmedia.ro/contact/

We encourage you to consult this section regularly as this policy may be amended or updated from time to time. Any significant changes to this policy will be notified to users.

In addition to this privacy policy, please also read Cookies policy.

Click Media Advertising SRL is an online marketing agency established in 2022, specializing in business development and growth through multiple digital channels: SEO (search engine optimization), PPC (Google Ads, Facebook Ads, TikTok Ads) and related web & digital services. The company's headquarters are located in Berceni, Ilfov County, Str. Movilitei nr. 15, and the company is identified by the unique registration code 47185649 and the registration number J20222200788222230.

Based on a well-structured methodology, we offer personalized services, including, but not limited to:

  • SEO optimization for websites (increasing organic traffic and improving search engine rankings);

  • PPC campaigns (Google Ads, Facebook, TikTok) covering campaign management, campaign optimization and results reporting;

  • integrated digital presence strategies, where we combine creativity, data and technology, so that we don't limit ourselves to isolated „services”, but build a complete digital ecosystem for your business.

We position ourselves as a trusted partner for companies looking to expand online, turning digital visibility into concrete and measurable growth.

Contact date

Use of ClickMedia websites

By accessing or using any part / functionality of the ClickMedia websites, you confirm that you accept and agree to be bound by the terms, conditions and policies set out in this documentation and/or available via hyperlink and that you are of at least legal age according to applicable national law.

If you do not agree to the terms, conditions and policies described in this document, please do not continue to access our websites and do not use our services.

Intellectual property rights

The content of ClickMedia websites - including but not limited to images, text, web graphics, scripts, software, design rights, modeling rights, patents, trademarks - is entirely the property of ClickMedia and is protected by the legislation in force on copyright, related rights, as well as by the laws on intellectual and industrial property.

Use of any elements listed above without the prior consent of ClickMedia constitutes infringement of these rights and is punishable under applicable law.

ClickMedia may grant the user/customer, on the basis of an explicit agreement, the right to use, in the manner described in that agreement, certain content elements of the website. This right relates strictly to the content or contents defined in the agreement, for the period of time specified, and only for the person/persons to whom permission has been granted, without conferring the right to use other website content.

The use on ClickMedia websites of any trademarked name does not in itself constitute advertising for that company. The company Click Media Advertising SRL assumes no responsibility and cannot be held liable for any damages arising from the use of the content of the site.

Please report any possible copyright infringements you notice on the website to us by email: contact@clickmedia.ro.

Where we collect data about you.

In general, the personal data we collect comes directly from you, through e-mail communications, forms on ClickMedia websites, social media interactions or during visits to our premises.

In certain situations, such as recruitment processes, we may collect data from specialized online platforms (e.g. eJobs, LinkedIn, etc.) or from CVs voluntarily submitted to us.

Also, when you interact with us on social networks (by liking, sharing, commenting, sharing, reviewing, etc.), we have access to the public information available on your social media profile, in particular to those data that you have voluntarily made public.

How we use personal data

Below you will find the purposes for which we process your personal data, the categories of persons who may have access to it and the storage methods used.

Interactions through contact channels (website or social media)

When you communicate with us using the contact details on the contact pages or forms available on ClickMedia websites, or via direct messages on social media platforms (e.g. for feedback, complaints, enquiries, etc.), we use your data to:

  • provide you with information and offers on our services;

  • settle the submitted request;

  • assess customer satisfaction;

  • constantly improve our services.

Personal data collected: name, surname, telephone number, e-mail address, function, IP address, cookie identifier, publicly available data on social profiles and any other information voluntarily provided.

Legal basis for processing:

  • taking steps at your request prior to the conclusion of a contract (Art. 6 para. 1 lit. b of Regulation (EU) 2016/679);

  • the legitimate interest of the company to respond to your requests, complaints or suggestions and to improve the services offered (Art. 6 para. 1 lit. f of Regulation (EU) 2016/679).

Who we can share data with:

  • IT service providers (hosting, storage and website maintenance);

  • technical support and CRM service providers;

  • the platform hosting our website

  • social media platforms: Facebook, Instagram, LinkedIn, YouTube, TikTok;

  • public authorities to the extent required by law.

We will share your personal data strictly to the extent necessary to achieve the purpose of the processing. The external providers with access to this data are contractually obliged to implement appropriate physical, electronic and managerial security measures to protect the information.

Duration of storage:

  • communications will not be kept more than 1 year after the last interaction.

  • data collected through social networks will be stored by these platforms according to their own privacy policies.

Storage location:

  • data collected through ClickMedia websites are stored on the hosting provider's servers located in Romania;

  • data retrieved locally is stored on our own secure servers, both locally and in the cloud.

Commercial and marketing communications

We may pass on information about our services in the following situations:

  • if you have explicitly requested this information from us (e.g. newsletter subscription);

  • if you are already our customer and we believe that certain offers may be of interest to you.

Personal data processed: full name, e-mail address, telephone number.

Legal basis for processing:

  • to carry out pre-contractual steps at the request of the data subject (Art. 6 para. 1 lit. b GDPR);

  • your express consent for marketing communications (Art. 6 para. 1 lit. a GDPR);

  • the legitimate interest of ClickMedia to inform existing customers about relevant services (Art. 6 para. 1 lit. f GDPR).

Data sharing:

  • IT providers (hosting and data storage);

  • marketing automation service providers (e.g. newsletter sending platforms);

  • public authorities at their express request in accordance with the law.

Again, data is disclosed only to the extent strictly necessary for the purpose of the processing, and all our employees have implemented appropriate technical and organizational safeguards.

Duration of storage:

  • in case of newsletter subscription: until the time of unsubscription;

  • in the case of communications based on legitimate interest (existing customers): for the duration of the contract and for a further 3 years after its termination.

Storage location:

  • data is stored on our own servers, secured locally and in the cloud.

Right to unsubscribe:
If you no longer wish to receive newsletters or commercial communications, you can click the „Unsubscribe” button in the e-mail you receive or write to us at contact@clickmedia.ro, indicating your wish to unsubscribe. Your request will be processed immediately.

Processing of candidates' data in recruitment and selection processes

If you would like to join the ClickMedia team, you can contact us using the contact details available on our websites or our recruitment forms.

The data you provide when you submit your application (CV, cover letter, etc.), as well as any additional information we may request from you at a later stage, is used exclusively to assess your professional and personal suitability for the positions available.

Important note: Please ensure that your CV does not contain sensitive information such as:

  • racial or ethnic origin;

  • political, philosophical or religious views;

  • trade union or political affiliation;

  • criminal record or sanctions;

  • health or other special personal data;

  • national identification numbers.

Personal data collected:

  • Identification data: name, surname, contact details (email and telephone);

  • CV, certifications, qualifications, professional skills;

  • cover letter, professional experience, information obtained during interviews;

  • details of type of position desired, current and/or desired salary, relocation preferences, preferred type of company;

  • information from references or letters of recommendation;

  • other information volunteered.

Sensitive and/or demographic data:
They may include, only if volunteered, information such as nationality, medical data, ethnic or religious origin.

Legal basis for processing:
Actions carried out at the request of the data subject prior to the conclusion of a contract (Art. 6.1.b GDPR).

Data sharing:

  • IT providers (hosting and maintenance);

  • CRM or technical service providers;

  • website hosting platform - Claus Web;

  • public authorities, if required by law.

All external partners who can access this data are obliged to apply strict security measures to protect it.

Duration of storage:
Candidates' data will be kept for a maximum of 3 years from the time of collection.

Storage location:

  • the hosting provider's servers (Romania);

  • your own secure, local and cloud servers.

Concluding contracts and executing customer requests

In the framework of commercial collaborations, we process personal data contained in the documents and communications necessary for the conclusion and fulfillment of contracts.

Personal data collected:
Name, surname, telephone number, e-mail address, signature, role in the company.

Legal basis for processing:
Execution of a contract or pre-contractual steps (Art. 6.1.b GDPR).

Data sharing:

  • IT and CRM service providers;

  • website technical support providers;

  • public authorities when required by law.

Duration of storage:
The data will be kept for a maximum of 5 years after the termination of the contract, except for documents which must be kept in accordance with accounting legislation.

Storage location:
Own secure, local and cloud servers.

Interactions on social networks

ClickMedia is present on Facebook, Instagram, LinkedIn, YouTube and TikTok. Whenever you interact with us through these channels (comments, likes, shares, reviews, etc.), we can access the public information available on your profile.

Personal data processed:
name, image, public information in your profile or voluntarily disclosed.

Legal basis:

  • pre-contractual steps (Art. 6 paragraph 1 lit. b GDPR);

  • legitimate interest (Art. 6 para. 1 lit. f GDPR) to improve services and maintain active communication with the public.

Data sharing:

  • marketing service providers (PR agencies);

  • social platforms (Facebook, Instagram, LinkedIn, YouTube, TikTok, Pinterest);

  • authorities, in the cases provided by law.

Duration of storage:
Social networking data is kept according to the social networking platforms' own policies.

Storage location:

  • social media network servers (EU or US);

  • partner agency servers (PR, marketing);

  • your own servers, local and cloud.

Facilitating an optimal browsing experience

When you visit our website, we automatically collect information through online identifiers (cookies and IP address) stored in log files.

This data helps us tailor the website to visitors' needs, monitor performance and maintain cybersecurity. It may also be used to diagnose server errors, prevent fraud and analyze browsing behavior.

For further details on how to use and manage cookies, please see Cookie policy available on the website.

Personal data collected:

  • IP address, general location (country level), device used, browsing history, timestamp, browser and operating system type and version, other information generated while using the website.

Legal basis:

  • legitimate interest for the functioning of the website (Art. 6 para. 1 lit. f GDPR);

  • your consent to non-essential cookies (Art. 6 para. 1 lit. a GDPR).

Data sharing:

  • IT providers, CRM and hosting services;

  • third parties that place cookies (Google, YouTube);

  • public authorities, where required by law.

Duration of storage:

  • Session cookies are automatically deleted when you close your browser;

  • Persistent cookies vary in length, depending on their purpose.

The exact durations can be found in Cookie policy.

Storage location:

  • the hosting provider's servers (Romania);

  • the servers of third party servers that place cookies (EU or US).

Security of personal data

ClickMedia treats the protection of your personal data seriously and implements appropriate technical and organizational measures to prevent unauthorized access, loss, destruction or alteration.

However, it is important to remember that no electronic system or data transmission over the Internet can guarantee absolute security. If you suspect a security breach, please contact us immediately at contact@clickmedia.ro.

After the expiry of the storage period, your data will be deleted or irreversibly anonymized, if they are useful solely for statistical or service improvement purposes.

Links to other websites

Please be aware that ClickMedia websites may contain links to other websites or platforms operated by third parties. Click Media Advertising SRL is not responsible for the privacy practices, content or security of those sites.
We recommend that you read the privacy policies of every website you access through links on our platforms.

Processing data of minors

ClickMedia does not knowingly collect personal information from persons under the age of 18.
By accessing our website by a minor, the use is deemed to have been made with the consent of the legal guardian.
If we become aware that we have collected data about a minor without the consent of a parent or legal guardian, we will immediately delete that information from our records.

International transfers of personal data

ClickMedia may share personal data with partners operating outside the European Economic Area (EEA).

International partners:

  • Third parties that place cookies: Google (Google Tag Manager, Google Analytics, Google Ads), YouTube, Hotjar, Facebook Pixel, LinkedIn, TikTok Pixel, OptinMonster;

  • Social media platforms: Facebook, Instagram, LinkedIn, YouTube, TikTok;

  • Marketing automation tools: Brevo.

Your data may also be stored and processed in other countries where our service providers operate (including the USA or Israel). These countries may have different data protection laws from those of the European Union.

However, ClickMedia ensures that any transfer of data complies with applicable legal requirements, and our partners implement appropriate safeguards to protect your information.

Compliance mechanisms used:

  • Standard Contractual Clauses (SCC) approved by the European Union;

  • Binding Corporate Rules (BCR) of the data recipients;

  • Additional technical and organizational measures to guarantee a level of protection equivalent to that offered by EU legislation.

In certain situations, the judicial or regulatory authorities of the countries concerned may request access to these data in accordance with their national law.

Your rights as a data subject

In accordance with Regulation (EU) 2016/679 (GDPR), you have the following rights regarding your personal data:

Right to withdraw consent

If the processing is based on consent, you can withdraw your consent at any time, without affecting the lawfulness of the processing carried out prior to your withdrawal.

Right to rectification

You can ask for your personal data to be corrected or updated if it is inaccurate or incomplete.

Right to restrict processing

You have the right to request restriction of data processing in the following situations:

  • challenge the accuracy of the data for the period necessary to verify it;

  • processing is illegal, but you prefer restriction rather than deletion;

  • we no longer need the data, but you are requesting it to exercise a right in court;

  • you have objected to the processing and the verification of legitimate grounds is ongoing.

Right of access

You can request information about the personal data held by ClickMedia: their categories, purposes, source and recipients. Upon request, we can provide a free copy of the data. For repeated or excessive requests, we reserve the right to charge a reasonable fee.

Right to portability

You can request the transfer of your data to another controller, where technically possible. Alternatively, you can request direct transmission to another controller indicated by you.

Right to erasure („right to be forgotten”)

You can request deletion of your personal data if:

  • they are no longer necessary for the purpose of collection;

  • you opposed the processing;

  • the processing was done illegally;

  • withdraw your consent.

Exceptions:
Data may be retained if necessary for:

  • fulfilling a legal obligation;

  • establishing, exercising or defending a right in court.

Right to oppose

You may object at any time to the processing of your personal data for reasons related to your particular situation. If you object, the processing will be stopped, unless we can demonstrate compelling legitimate grounds which prevail.

Right to complain

If you believe your data protection rights have been violated, you can complain to:

National Supervisory Authority for Personal Data Processing (ANSPDCP)
website: www.dataprotection.ro
Online form available on the website.

Procedural aspects

  • Deadline: We will respond to your requests within 30 calendar days. The deadline may be extended depending on the complexity of the request, in which case you will be notified.

  • Legal limitations: In some cases, we may not be able to provide full access to all data for reasons of confidentiality or legal obligations.

  • Impossibility of identification: If the information provided does not allow us to identify you, we will ask for further clarification.

Exercising your rights

To exercise your rights, please contact Our Data Protection Officer (DPO):

📩 Email: contact@clickmedia.ro